Delilah | NAZ Family Academy Strategist

“I’ve worked at NAZ for almost a decade now and one thing I learned is that I am not a ‘Fixer.’ I was that person who wanted to make everything ‘bad’ go away for the families I worked with; to make everything feel okay.

But I had to step back. Every time I came and fixed a problem, I was taking away a learning moment. We [Family Achievement Coaches] are not fixers. We are meant to create ‘ah-ha’ moments — defining moments that one doesn’t see coming, that deep-down, one knows is right, and in a split second, can change the way one sees the world.

We’re there to support them by any means necessary and the best part is, we get to watch them be resilient because we know they are just that — resilient.” 


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